Crisis Leadership Matters
The Framework
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Or keep reading to learn how the James+Wooten Framework can help you.
USing this framework, leaders can:
Recognize the hallmarks of a crisis
Determine effective leadership through each phase of the crisis
Understand the leadership competencies that are most supportive to each phase of the crisis
Develop orientations and perspectives that result in effective crisis leadership
Hallmarks of a Crisis
Rare occurrence and unusual circumstances
Devastating consequences
Time pressure
Public and stakeholder scrutiny
Inadequate information
Limited resources
Phases of a crisis & SUPPORTING COMPETENCIES

Effective crisis leadership means understanding, managing, learning and leading through all phases of a crisis, not just damage control. There are 9 supporting competencies that are most critical to develop.  

Early Warning Signal Detection
Supporting Competencies: Sense Making, Perspective Taking
Preparation & Prevention
Supporting Competencies: Influence, Organizational Agility, Creativity
Damage Containment
Supporting Competencies: Communicating Effectively, Risk Taking
Recovery
Supporting Competency: Promoting Resilience
Learning & Reflection
Supporting Competency: Individual and Systemic Learning
Effective Crisis Leadership Orientations
Belief that it is possible to emerge significantly better off after the crisis.
Expectation of mutual trust & respect.
Commitment to reflect, learn, and adapt.
Openness to scanning and seeking possibilities, new experiences and acceptable risks.
Assumption that high-payoff outcomes are possible and can be attained.
Willingness to make quick and ethical decisions.
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