Our Research

Crisis Leadership and Why It Matters

The European Financial Review

According to the Institute for Crisis Management’s annual report on business crises, there were nearly 90,000 news accounts of business crises in the United States alone between 2000 and 2009…

Leadership as (Un)Usual: How to Display Competence in Times of Crisis

Organizational Dynamics

In recent years, U.S. newspapers and television news broadcasts have almost daily featured some company in crisis. Images of embattled companies and their leaders have become commonplace. The crises have…

Leading Teams in Crisis Situations: From Chaos to Extraordinary Performance

Effective Executive

Teams have become a dominant mode of structuring works for most organizations. The increased use of teams can be attributed to their advantages, such as an ability to generate more…

Leading Under Pressure: From Surviving to Thriving Before, During, and After a Crisis

The Member Connector, International Leadership Association

Do you remember the Texaco discrimination lawsuit in the mid 1990s? Erika was actually in New Orleans at that time and she came across some interesting data that helped us…

Linking Crisis Management and Leadership Competencies: The Role of Human Resource Development

Advances in Developing Human Resources

The problem and the solution. Most executives are aware of the negative consequences associated with an organizational crisis and focus on communications and public relations as a reactive strategy. However…

In the Wake of the Financial Crisis: Rebuilding the Image of the Finance Industry Through Trust

Journal of Financial Transformation

The financial services industry is undergoing one of the most tumultuous times in its history and the consequence has been a precipitous decline in the public’s trust in the industry…

Organizational Trust Amid Crisis

Whether a business crisis leads to positive or a negative organizational outcome is a function of the actions of the leader as well as an important organizational capability that allows…

Thought On Team Approach to Crisis Leadership

If we have learned one thing over the past decade it is surely that crises are ubiquitous, and no leader or organization is immune from one. Whether you lead an…

Toward an Understanding of When Executives See Crisis as Opportunity

The Journal of Applied Behavioral Science

Whereas it has long been noted that crises may be sources of opportunity for organizations and their constituents, relatively little is known about the conditions under which executives come to…